Downgrading from Gold to Silver

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Hello, I currently have a gold account, with 2 live sites, one of which has a store. I now wish to downgrade my account to silver, and cancel the store entirely. This will leave me with a silver account with 2 websites and no store. I also don't need webmail any more, so would like to also cancel that. Can you please tell me how I do all this? Thank you.
Photo of Dawn Raymond

Dawn Raymond

  • 4 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Dawn

To do this please send us your request using our Contact Support Form. This will enable us to connect you with your Yola account and assist you further best. Thanks.