Download My site Files

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  • Updated 10 years ago
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I want to Download My site files as ((ZIP)), the site download service in Yola doesn't work
Please help me ((My Website: Monohat.com))
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Hero_thelove

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Posted 10 years ago

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Ruth

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Hi Hero_thelove,

I'm sorry to hear you are having this problem. These are the usual steps for downloading your site files. Can you read through them and let me know at what point they stop working for you, please?

To host your site yourself:

1. Click on the drop down arrow next to the yellow "Publish my Site" button.
2. Click "Publishing Settings"
3. In the publishing settings dialog box, click the "Download site zip" button You will then be able to download your site as a zipped file and you will be given the following instructions:

Hosting with your own service provider:
Copy the site to the webroot of a php 5.2.x enabled web server
* Ensure that the "classes/work/templates_c" directory is writable by the web server (chmod 777 classes/work/templates_c on Unix / Linux boxes).
* Ensure that your host supports Sqlite3 if you have a blog on your site.

I want to help you resolve this problem as quickly as possible.
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Hero_thelove

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When I Click on it noting happened :
---------------------------------------------------
See these pics and that the browser tells me:
1. When i go to download site:


2 & 3. Firefox processes:

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Hero_thelove

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Please any one reply me
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Marije, Official Rep

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Hi Hero-thelove - I remember your email to us with this issue a little while ago. Somehow it must have been lost and I apologize. I've taken it up with one of our engineers again and I hope to come back to you with an answer as soon as possible.
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Hero_thelove

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Thanks
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Hero_thelove

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Thanks for yola team for helping me,, I still can't download my site, I tryed to download it till this moment and It isn't work

I have an idea, Can any of engineers get my site files and send it to me instead of using (( Download Site )) ??
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Monique, VP of Customer Support

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The bug you are experiencing has been fixed, but we are waiting for it to be tested and released the next time we push out new features and bug fixes. I am sorry for the delay, but we will get it out as soon as we can.

Unfortunately your site is very large, and so it would not be possible to send you a downloaded copy.

Please bear with us a little longer. We will inform you when the bug fix is live.
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Hero_thelove

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Thanks Monique :)
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Marije, Official Rep

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Hi there - the fix on this bug has gone live. Please come back to us if you are still not able to download your site. I've also replied to your email in Support.

Apologies again for the delay.
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Hero_thelove

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Thanks Marije, I download my site now
it's working

I appreciate that for you & Thanks to every one help me :)
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Marije, Official Rep

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Glad to hear it! I'm sorry it took so long :)