Download speed in Yola reduced dramatically

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  • Question
  • Updated 9 years ago
  • Answered
Hi,
I've noticed download speed it Yola is reduced dramatically. One week ago I can download file from my website with high speed (average 100 kbps), but now it only 5 kbps! And my download manager can't receive the file size of the download file so my downloaded files always corrupted.
Could Yola staff confirm this? Thanks in advance.
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Ran_TH

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  • confused

Posted 9 years ago

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Marije, Official Rep

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Hi Ran_TH,

Please could you post a link to your website and let me know where the particular file is so that we can take a look?
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Ran_TH

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Hi,

Here it is: http://download.d-oneproduction.co.cc...

Another yola site I see got this problem too. What happens with Yola?

Thanks.
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UK Duke, Champion

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It took about 20 seconds for me to download a 3.3 mb file - normal i would say.

Lee.
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Ran_TH

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Well but on my download manager download time and file size is unknown. There's no such problem entire month before.
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UK Duke, Champion

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Hi,

I notice on the actual page where the download is the link does not work to download the file above.

Perhaps this is the problem - if the borwser has to go directly to the download (not through a link) perhaps it does not include somekind of data which tells it how to long it will take.... just a guess... try and fix the link and download it form the link - see if it still does the same thing.

After testing that theory - try and delete the file and upload it again.

My browser also did not know how long it would take but it downloaded it at a avaerge (normal) speed.

Lee.
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Ran_TH

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Well the download speed is not too fast here. It downloads on 5 kb/s and stopped downloading in 980 kb.

Perhaps there is some server maintenance in Yola?
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Monique, VP of Customer Support

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We are not doing any server maintenance at this time that would affect the download speed on your site's zipped file. We have tested again and sites are downloading at the expected rate and the download is being completed. Could you try from a different browser, computer or network connection for comparison and let us know the result?