Downloading issues!!!

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  • Updated 7 years ago
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I have a demo on my site I am trying to download the mix that is with in the parameters of your website. my down load rate slows to about 13 k per second and it fails. I need to resolve this issue as customers are downloading demos of mine. Please help!
Photo of nola04


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  • perterbed

Posted 7 years ago

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Photo of diane


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Hi, nola04,

Download speed depends on a number of factors such as connection speed, bandwidth, even processing capabilities of your computer. Believe it or not some users will even still have dial-up. You may want to contact your ISP provider and see if there are any issues on their end.

I did check your site and these are rather large files--one was over 56 Mb. This is another reason for slowness. One suggestion is to upload the files in parts (part 1, part 2 and so on). I was not able to actually download the demo as the Save to Source was grayed out.

I hope this information is helpful.