If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
With the way our system works now, if you had a download of your site and your site was accidentally deleted, the downloaded zip could assist in the recovery of your site. However, this would not be a straightforward process and it would be very time consuming. (We couldn't simply upload the zip back to your account)
1) Keep a back up of your site on your computer. It is definitely better than having no back up at all.
2) We need to work on making it harder to delete sites and easier to recover them. We are aware of this and we want to address this issue.
3) In the mean time please, PLEASE do no accidentally delete your site!!