If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Are you using Internet Explorer as your browser? Unfortunately this is a known problem with clicking-on and downloading some PDFs in Internet Explorer that is beyond our control. The alternative is to add some text next to the file saying something like "If you are unable to open this PDF, right-click on the link and choose Save to download and open this file from your computer".
If the PDF's still won't download, feel free to post a link to your site so that we can take a look.