duplicate entry in contest

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  • Question
  • Updated 7 years ago
  • Answered
  • (Edited)
When I went to enter the contest my son's facebook account showed up so now I am entered on both accounts his and mine how can I delete my entry from his facebook account. www.bearmemories.org is my entry
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JoanneS

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Posted 7 years ago

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Marije, Official Rep

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Hello JoanneS,

I'm going to ask someone else on the team to answer your question as I don't know the answer. They're offline at the moment, but we will come back to you.
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Laura Thomas, Social Media Coordinator

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Hi JoanneS,

Sorry for the delayed reply. I'm still looking into this but in the interim just be sure to only promote the site with your account and we will disregard the second entry in the event that we are unable to remove it.

Thanks for your patience as we look into your request further.
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Laura Thomas, Social Media Coordinator

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Hi JoanneS,

Thank you so much for your patience! I was unable to tell which entry was associated to the correct Facebook account, but neither entry had any votes associated with it, so I removed them both. Please clear your browsing history (cookies) and feel free to enter again from your preferred account. Don't forget to promote your site to gather votes!