If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I just purchased a domain and email-address.
The webmail is working. But the email form is not. Should I do something to connect the form to the email? I can't find anything about this in the tutorials...
The email address used for the Yola Form Widget is the one that you use to log into your Yola account. You can check or change this email address on the form by:
1. Opening your site in the Sitebuilder and going to the form.
2. Click on "Edit" on the top left of the Form Widget.
3. Click on the "Settings" tab in the Form Widget dialog box.
If you're not receiving submissions and it's the correct address, could you check the junkmail folder of your email?
I hope that it helps - if you want us to check which email address it is being sent to, you'll need to send us an email (firstname.lastname@example.org) because we don't want to publicize your contact information here. Remember to let us know which page of your site the form is on.