e-mail problems

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
we have our domain as langona.net through yola but we have always problems on receiving and sending e-mails (we are using Microsoft Outlook). any help?
Photo of Langona Recitare

Langona Recitare

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Crystal

Crystal, Champion

  • 250 Posts
  • 79 Reply Likes
Hello Langona Recitare,

In Outlook, is the email account configured as follows:

SMTP Server: mail.yourdomain.com
POP3: mail.yourdomain.com
IMAP Server: mail.yourdomain.com
Photo of Stefan


  • 4448 Posts
  • 190 Reply Likes
Hello Langona

As far as I can see from our system, your domain should be fine, and your Yola Mail subscription is still valid.

Did Crystal's suggestion help? If not, please let us know, and tell us if you get any error message. We've also got a tutorial on how to set up Outlook for Yola Mail. You may want to check the exact steps to make sure you've set everything up correctly.

Another reason could be that you've recently changed your Yola Mail password. You will need to change it with your Outlook settings as well.