Eagerly awaiting domain transfer from current registrar to yola

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  • Updated 6 years ago
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Is there anyway to get more information as to the exact status of a domain transfer request besides the fact that it is "Pending"? I am trying to transfer the domain firstinwireless.com to yola and my contact where the domain is currently registered hasnt seen any emails asking to confirm this. This was 3 days ago.
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Eskimo

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  • frustrated

Posted 6 years ago

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6 years ago
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Laura Thomas, Social Media Coordinator

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Hi Eskimo,

Unfortunately that's all we can see as well. You may be able to get more details as to the status from your existing domain registrar but so far they are well within the standard domain transfer time window. I hope it goes through quickly for you, we're excited to have you here at Yola!
6 years ago
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Eskimo

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Thanks for that Laura. A related question, if I may. It wouldn't be so bad if all I had to do was wait for the transfer, but what frustrates me right now is that even though I have created a new website on Yola called firstinwireless.yolasite.com, where I want to direct my users, something keeps changing my choice of which domain to go to from firstinwireless.yolasite.com to firstinwireless.com. MAJOR ISSUE!
6 years ago
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Laura Thomas, Social Media Coordinator

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Hi Eskimo,

Your website is currently published to firstinwireless.yolasite.com and firstinwireless.com. It is standard for your custom domain to be set as the primary domain meaning your .yolasite subdomain is redirected to the .com version.

You can either unpublish your website and republish just to your .yolasite subdomain or you could reset your primary domain to be your .yolasite domain. I hope one of these solutions suits your needs.
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