Edge not displaying favicon

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  • Question
  • Updated 3 years ago
Favicon appears on Chrome and FF. Not appearing on Edge
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Gop

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Posted 3 years ago

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Ryan

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Hello Gop, 

Thank you for bringing this to our attention. 

This has been escalated to our engineers for future investigation.
Once we have received feedback on this, this thread will be updated accordingly! 
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Gop

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Employee badge for Ryan would be helpful, Laura.
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Laura Thomas, Social Media Coordinator

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He has one Gop, if it wasn't there before someone else must have added it. I'll chat to him about adding an avatar as well. :)
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Ryan

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Hi Gop, 

Could you please confirm the website where the Favicon is not present, please? In our tests the Favicon was present. So we would like to test and provide the engineers with more information based on this please. 

Thank you! 
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Mvikeli Mgobozi, Official Rep

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Hi Gop,

Thanks for the link. We are currently looking into this and will provide an update when one becomes available.
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Gop

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Thank you Mvikeli.
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Ryan

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Hello Gop, 

I have tested this and can confirm the favicon was not present on the link provided!

It appears that Microsoft Edge is sticking to the favicon size of 16 by 16 px, which in your case to maintain aspect ratio will be 16 by 11 px. I have tested this and it works, any other size above 16 did not render at all within this browser. 

Hope this information proves useful! 
If you have any further comments to add, please feel free to do so!
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Gop

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Thanks Ryan,

I think you should review your favicon generator in the sitebuilder.

The favicon issue is an old issue that has come and gone a number of times. The old, old, old workaround was to create an ico file with a third party generator. Edge won't change it so I guess the ball is in Yola's court with their all inclusive Sitebuilder.

Look forward to an in-house resolution on this one.
(Edited)
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Ryan

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Hi Gop, 

Thank you for this information. I have now escalated this to our engineers for further investigation. 

Once a solution or roadmap for this has been discussed this thread will be updated with more information. 

Thanks again for bringing this our attention, it is appreciated!