Edit menu

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
I can't edit my menu - and yes I know how to edit the menu - I wish to take a page well two pages out of the menu and the refuse to budge
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Craig

  • 72 Posts
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  • frustrated

Posted 9 years ago

  • 1
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Emmy

  • 5892 Posts
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Hi Craig,

I'm sorry you are having this problem, can you do a few things for me and then give it another try:

1. Log out of the Site Builder.

2. Clear your browser's cache. This link has more information: Clear your browser's cache.

3. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox.

Let us know how this goes for you.

Kind Regards,
Emmy
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Craig

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I tried everything and still nothing. and I was using firefox previously.
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Emmy

  • 5892 Posts
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Hi Craig,
Thanks for trying those things. Can you email support@yola.com so that we can take a closer look at the problem you are having. Thanks!

Emmy
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Craig

  • 72 Posts
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ok thanks
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Emmy

  • 5892 Posts
  • 299 Reply Likes
Hi Craig,
We've received your email to support and will continue to assist you from there.

Thanks,
Emmy
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Donald

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I actually had a problem with editing my menu the other day, I realized the the out of menu was so much larger than my in the menu and when I attempted to take a page and drag it to the in menu, it wouldn't go. I came to the conclusion that you have to actually take it ALL THE WAY to where the in the menu items are and in the blue square is where you have to drop it or it won't register. This was my problem but easily solved. Check and see if the menu items you are dragging are actually being placed in the blue square surrounding the other menu items. Otherwise, it's just empty space that does nothing.