Edit mode for my pages not working...page isn't showing....!1

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  • Question
  • Updated 5 years ago
  • Answered
hi....I'm a science teacher and just started having this problem....My ademic bio and newton's third law pages don't show in the edit mode but do show in the preview mode.....interestingly they work on my iPhone....why did they disappear..? are they still on the site..? I;m not able to add anything on those pages and am afraid if I publish they might be gone altogether.....!!
Thank you
Alena Medina
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Alena Medina

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  • frustrated

Posted 5 years ago

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Laura Thomas, Social Media Coordinator

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Hi Alena,

Were you accessing your Sitebuilder from Internet Explorer? We were having some problems with the edit function in IE but switching to Chrome or Firefox sorted it. Since you posted our engineers have also made some changes so you should be able to use IE successfully but if you still see anything odd, please try an alternate browser and let us know if that helps.
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mik

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Hi I'm in Brazil...
Been having trouble opening sitebuilder through CHROME.

Are you guys doing updates?!

Thanks.

Mick
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Stefan, Official Rep

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Hello Mik

We constantly do updates to our products, but that shouldn't make your Sitebuilder inaccessible. Have you tried the general trouble-shooting steps, such as clearing your cache and cookies or using another browser to compare?