'Edit Website' page won't load

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  • Question
  • Updated 6 years ago
When I click 'Edit Website', I get a new window that says "Loading Site", but the page does not load and I can't get in to edit my website. My internet is connected without issues, so I don't know why the page won't load. I've attached an image (blurred out my site name).
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rstiltenpole

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  • frustrated

Posted 6 years ago

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Stefan, Official Rep

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Hello rstiltenpole

I was able to open your website in your Sitebuilder without problems.Temporary glitches can happen. If it happens again, you could first try to refresh the page using your browser refresh button, or pressing F5 if you have a PC, and Ctrl+CMD+r if you have a Mac in order to reload the page.

Next thing you can try is to clear cache and cookies of your browser, and then retry.

If these trouble-shooting options don't work, please come back to me and let me know which browser, browser version and operating system you're using.