editing items in basket

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  • Question
  • Updated 10 years ago
  • Answered
how can i add details to an item added to shopping basket? i cant write in the 'options' box
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chloeno1

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  • frustrated

Posted 10 years ago

  • 1
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chloeno1

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hello?? can anybody help please?
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chloeno1

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hi i have tried to get an answer from paypal about accessing this 'options' box when an item is added to the cart but all then sent me back was info about how to add a cart and other buttons. i have already got this. please can someone help me with this...... or is there a way i can add a drop down list so customers can choose the sizes on the web page? please please please help
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chloeno1

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can anyone see what i am writing....? im starting to wonder!
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Marije, Official Rep

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Hi there,

I'm sorry no-one's answered your post yet. Could you post your URL so that we can take a look?
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chloeno1

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chloeno1

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any ideas???
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Marije, Official Rep

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Hi chloeno1,

If you would like our PayPal page to have options where your customers can choose different variations of a product, you will have to customise that on PayPal's site. Unfortunately it's not yet a feature we have available on SynthaSite, although we plan on adding more functionality to the shopping carts in the future.

You can visit this page on PayPal: https://www.paypal.com/us/cgi-bin/web...

Click on 'Learn More' on the 'Add to Cart' section and you will find more information on customising your cart with the options you require.

Once you've customised and created the cart on PayPal, you can copy the HTML embed code and add it to your site by using the HTML widget (drag-and-drop it onto your page and paste the HTML code into the editor that opens).

Unfortunately this means a little more work than you would have anticipated using the SynthaSite Online Store widgets. However, knowing that there are people who would like this functionality help us understand how to improve our features.
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chloeno1

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does this mean i have to redo my whole site, adding each item individually rather than using the catalogue?
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Marije, Official Rep

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It looks that way, unfortunately. Maybe an alternative is to state what sizes are available on the product description and then ask your customers to email you with their sizes after they've placed an order.