Editing my website won't load

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  • Updated 8 years ago
My site will not upload when I am trying to update it. I click on it and it continues to keeps the loading icon on without ever loading. How can I fix this?
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Lauren Bird

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Posted 8 years ago

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Emmy

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Hi Lauren,

I'm sorry to hear you are having this problem and would like to get it worked out as quickly as possible. Can you do a few things for me and then give it another try:

1. If you are using Internet Explorer click on the Compatibility View button of your browser (next to the refresh button) and add Yola to the Compatibility settings. For more information, see: Compatibility Mode.

2. Clear your browser's cache. This link has more information: Clear your browser's cache.

3. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment.

Please let me know if any of these suggestions works for you.

Thanks,
Emmy