Editing shop catalogue is very slow!

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
Editing items in shop catalogues is a slow and annoying process. While everything else moves smoothly, it's a pain. It takes up to 5 seconds for the site to copy what I've typed into the keyboard, so it takes forever to edit a single word. Simple tasks lag and it's very troublesome and discouraging.

I hope that the problem can be addressed soon. Thanks.
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Shantik

  • 7 Posts
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  • irritated!

Posted 8 years ago

  • 1
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jeremy, Employee

  • 1349 Posts
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Hello Shantik,

I am sorry you are having this problem.

Could you please try clearing your cache and restarting your browser and see if this helps the speed of your Online store widget. how to clear your cache

If this does not solve your problem, please let us know.
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Shantik

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Thank you, Jeremy, but although I cleared my cache, the shop is still as slow as before. Is there another possible solution?
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Brianna

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Hello Shantik,

Can you please share with us the browser type and version you are using? Also, please go ahead and upgrade your Flash.

We will gladly continue assisting you until this issue is resolved.
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Shantik

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I use Google Chrome, and my Flash is up to date.
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jeremy, Employee

  • 1349 Posts
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Hello Shantik,

Would you please be able to share your URL with us so that we can take a look at your site and see if there is possibly a problem with it?

Many thanks for working with us on this.
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Shantik

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Actually---
The site seems to be working properly now. I appreciate all the help! I guess it was my cache that was causing the issue. Regardless, I'm glad to see it resolved. If the problem persists, I'll let you know. Thanks.

edit: It randomly decides to slow down, haha. -_-;
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Sanja, Official Rep

  • 10698 Posts
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Hello Shantik

I'm glad to hear that everything is working well again!