Editing toolbar problems-not showing on my page

  • 2
  • Problem
  • Updated 7 years ago
  • Acknowledged
I am trying to edit one of my pages on my site, but the editing toolbar is not showing at the top of the page. Can anyone give me an idea as to what is happening? It was working for me last weekend, and now nothing. And I can't maintain my site if the editing toolbar is not presenting itself! Help! A coule of days ago, I had a live chat with an agent, and she was able to create a link for me. But I can't rely on someone else to do it for me. Today there is no live chat. I had to send an email to Yola; not productive for me!
Photo of Carol Larocque

Carol Larocque

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  • frustrated

Posted 7 years ago

  • 2
Photo of Laura Thomas

Laura Thomas

  • 4536 Posts
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Hi Carol,

All our agents may have been busy but live chats have been ongoing throughout the day. I'm sorry you weren't able to connect with us. We're happy to investigate this for you further but I was unable to find an account for the email address associated with the forum. Can you please reply with your website address?

In the interest of your time I can also direct you to the initial troubleshooting section of this tutorial as some of those ideas might address the problem.

If not, just let us know the site you are referring to and we'll take a look for you!