If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I use upload my pictures for my site and then edit with picnik, when finished I have always had the option to then save changes to Yola.. I no longer get this and it is causing me major problems with editing the pictures I upload to my site.. Is anyone else having this problem.. ??
Sorry to hear you are having difficulties editing the pictures you have uploaded to your Yola site. I did test this on my end with Firefox, Safari and Chrome browsers. With each of these browsers I was able to see and successfully use the 'save changes to Yola' button in Picnik. Are you not seeing this button at all? If you are seeing it, do you receive an error message when clicking on it?
Would you mind sharing the browser version and type you are using?
1) You can find the browser version on a PC by clicking on the "Help" from the main menu once the browser is loaded. The wording will be something like "About Internet Explorer".
2) You can find the browser version on a Mac by clicking on the browser name (ie Firefox, Safari) in the upper left hand corner of the screen and click "About Firefox, Safari etc".
Lastly, if you could check that you have an upgraded version of Flash and Java and Clear your Cache, it would be most helpful for us to investigate further.