Editor Loading Screen Error !

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
My website editor is not loading correctly.Keeps giving me errors when I try to go into my website editor screen here @ Yola.com
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Nate Carroll

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
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Emmy

  • 5892 Posts
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Hello Nate,
I'm sorry to hear you are having trouble loading your site in the Sitebuilder. Can you please let me know what the exact error message is that you are receiving, that will help us with troubleshooting what the problem might be.

Kind Regards,
Emmy
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Nate Carroll

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*-error message is:
Sorry,Something went wrong.
We have Logged the error for our records.Please try again.if the problem persists,email support@yola.com for further assistance.

*-then when I click off that message I get a second message consisting of the following Text below:

Error reporting has failed. Please contact support@yola.com for assistance.

I would send a picture of these messages but I cannot find My camera sorry.
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Sanja, Official Rep

  • 10698 Posts
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Hello Nate

Can you please share with us your URL so that we can investigate this further.

I'm sure that we'll get this sorted out.