If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I have checked your Yola Mail and your domain subscriptions, and they're both in order. When I go to your Yola Mail page in your My Yola, I can see your Yola Mail mailbox, and when I click on the "Check inbox" link, I'm shown the webmail login page as designed.
Can you please specify where exactly you're experiencing a problem? Can't you see your mailbox in your My Yola, or are you not taken to your webmail login page when you click on the Check inbox button? Or can't you log into your Yola Mail account?