• 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I would like to bring to your attention that my email with yola is not responding. It will not connect to my inbox. this needs to be fixed immediately as this is apart of my business and services. respond to asap please
Photo of Despina Kirk

Despina Kirk

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
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Hello Despina Kirk

I have checked your Yola Mail and your domain subscriptions, and they're both in order. When I go to your Yola Mail page in your My Yola, I can see your Yola Mail mailbox, and when I click on the "Check inbox" link, I'm shown the webmail login page as designed.

Can you please specify where exactly you're experiencing a problem? Can't you see your mailbox in your My Yola, or are you not taken to your webmail login page when you click on the Check inbox button? Or can't you log into your Yola Mail account?