Email address still lost!

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
I am the co-owner for http://teamnickiminaj.yolasite.com/ and my co-partner (Lil Liz) said that we would be getting a email to support us further! We need the email address to the website we tried everything from Gmail too this so can you just please help and get us that email?
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Team Nicki Minaj

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  • Beyond Mad

Posted 5 years ago

  • 1
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Gop

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Hi TNM,

To obtain a domain email you need a custom domain and not a yolasite sub-domain.

So if you are wanting an email such as mail@teamnickiminaj.yolasite.com then this isn't available. If however you purchased a custom domain eg:teamnickiminaj.com then you could arrange such a domain email such as mail@teamnickiminaj.com using somethin like Yola-mail or Google Apps Mail.
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Team Nicki Minaj

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No. The log in email... We cant log in to are account without the email we signed up with! You must have some way to find out the email to a account!
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Gop

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OK. I'm sure the CS people will be in touch as they have indicated. The lead time can be up to 72 hours on working days for some queries.
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Team Nicki Minaj

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Ok!
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Monique, VP of Customer Support

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I see our support team has replied to you with instructions on how to recover access to your account. Giving out email addresses to Yola accounts is a serious security issue and we can't just disclose them to any person claiming to own the account. We have provided tips on how to locate your account email address and if you are unable to do so described the procedure you need to follow to resolve this. Please reply back to the email from our support team for further assistance.