Email bouncing when sent from Yahoo email to Yola email

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  • Updated 5 years ago
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Email from Yahoo accounts to Yola email accounts are bouncing, with a Daemon Failure taking too long to contact host. Has anyone else seen this ? is this a problem on Yola side or Yahoo side ?
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Hammer Gaffer

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Posted 5 years ago

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Stefan, Official Rep

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Hello Hammer Gaffer

I'm testing this with my yahoo e-mail account right now. The e-mail I sent off 20 minutes ago hasn't arrived in my Yola Mail mailbox, so it is possible that there is a problem. I haven't received a bounce back message, so I will need to wait and let you know later.

I'm sorry for the inconvenience this is causing you.
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Stefan, Official Rep

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Hello Hammer Gaffer

There seems to be an error. I have logged this issue for our specialists to look into.
I will keep you updated on this thread. Again, my apologies for the inconvenience.
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Stefan, Official Rep

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Hello Hammer Gaffer

Can you please provide your URL for me to locate your Yola account and pursue investigating on this error?
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Hammer Gaffer

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Hello,

yup our URL is: wokinghamcricketclub.co.uk

thanks,
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Stefan, Official Rep

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Thank you, forwarded this information to our specialists and will keep you updated on this thread.
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Stefan, Official Rep

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Hello Hammer Gaffer

I've noticed that all e-mails sent from my yahoo e-mail account ended up in the Spam folder of my Yola Mail accounts. Can you please check those of your account and let me know?
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Hammer Gaffer

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Hello,
our spam folder is empty. I sent two emails yesterday to our domain from a yahoo account and they both bounced. The header info is :

Sorry, we were unable to deliver your message to the following address.

:
Mail server for "wokinghamcricketclub.co.uk" unreachable for too long

--- Below this line is a copy of the message.

Received: from [77.238.189.231] by nm19.bullet.mail.ird.yahoo.com with NNFMP; 07 Jun 2013 06:45:50 -0000
Received: from [212.82.108.254] by tm12.bullet.mail.ird.yahoo.com with NNFMP; 07 Jun 2013 06:45:50 -0000
Received: from [127.0.0.1] by omp1019.mail.ird.yahoo.com with NNFMP; 07 Jun 2013 06:45:50 -0000
X-Yahoo-Newman-Property: ymail-3
X-Yahoo-Newman-Id: 47759.12558.bm@omp1019.mail.ird.yahoo...
Received: (qmail 49082 invoked by uid 60001); 7 Jun 2013 06:45:50 -0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.co.uk; s=s1024; t=1370587549; bh=eazOA08H5e7jQr7XN4sX+Bz0mupNjiQgXn/miGUZdV0=; h=X-YMail-OSG:Received:X-Rocket-MIMEInfo:X-Mailer:Message-ID:Date:From:Reply-To:Subject:To:MIME-Version:Content-Type; b=6q0gY7wPuEnww+j1q7M1ko4KHQ+8sqjgxB4rZ8nLUEDaDW8WBru+C5WgMDia6JdgE/4MHdYNf1e2uALO7CILK05Ld8BOjJig/tRsnELM6NOIC2nKd5aF5ACti47vj8UWBSFAx9NnQHk5BhDM+Tc9CHzS9voEbKbQQHhjqs201ec=
DomainKey-Signature:a=rsa-sha1; q=dns; c=nofws;
s=s1024; d=yahoo.co.uk;
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Stefan, Official Rep

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Hello Hammer Gaffer

Thank you for your feedback. I've brought this to our specialists' attention. When I try to replicate, yahoo e-mails still always go to the Spam Folder (which isn't ideal either). We've been in touch with our e-mail provider to investigate on this issue. I will update you on this thread, hopefully soon. Thank you for your continued patience.
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Stefan, Official Rep

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Hello Hammer Gaffer

Free e-mail providers like Yahoo, hotmail, etc. use multiple servers for sending e-mails, and some of them may sometimes get black-listed temporarily which will causes e-mails to bounce back or to go to spam folders. They should go through fine after a while again.

Discussing this topic with our e-mail partner, I'm afraid to tell you that we won't be able to do much about this because it's beyond our control. I'm sorry I don't have better news for you in this matter.
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Hammer Gaffer

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that is a shame. ok thanks for investigating and getting an answer out as to why it is happening.

regards,
Ag