If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Yes, your new Yola Mail mailbox is accessible. You must make sure that you select your domain name "Richardgrindon.net" from the drop down menu at the top right on your Yola Mail page of your My Yola dashboard in order to view your new mailbox assigned to your Richardgrindon.net domain. When I do this in your Yola account, I get the mailbox set up as designed.
Can you please try and see if you get the same, and come back to us if there are any issues?