If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Sorry you have been unable to access your Yola Mail account. To reset your information, please follow these steps:
Log in to My Yola account.
Click on "Email".
A page will open with your mailbox configuration, click on "Change mailbox password".
Enter your new password in to the "Password" field, and confirm it by re-entering the new password into the "Confirm password" field. (Please note that the password is case sensitive).
Click on "Change password".
Your password will now be updated, and you will be able to login to your Yola Mail account using your new password.