email not working in outlook

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
My personal email has stopped working in outlook. Nothing has changed and I have tried putting in all the details again and its not working. nicole@nikstarr.com
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Nicole Phoenix Starr

  • 6 Posts
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Posted 7 years ago

  • 1
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Stefan, Official Rep

  • 4448 Posts
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Hello Nicole

I can see that you have quite a couple of mailboxes with us, which is fantastic.

Maybe you can give us some more details for us to better help you:
  1. Do you only use your e-mail nicole@nikstarr.com with Outlook, so is it only this e-mail address which is affected, or are other or all your e-mail addresses affected by this problem?

  2. Can you access your e-mail addresses via your Yola Mail page on your My Yola dashboard and log into your e-mail accounts?