Email on website does not work. Followed link instructions.

  • 1
  • Question
  • Updated 10 years ago
  • Answered
I have created an email account with google apps. Place it on my website. Followed the instructions below. I test the email and it does nothing. It works outside of my website with other email accounts, but when people come to my webiste and click on it does nothing. Help.

Here's how to do it:
1. Drag and drop a text widget onto your page
2. Type your email address
3. Highlight your email address
4. Click "insert link" on the text editing toolbar (this icon looks like three links of a chain and is located between the "font highlight" and "insert image" icons)
5. The link editor will open - enter your email address in the third block
6. Click on "OK"

Photo of jwoodperson


  • 7 Posts
  • 0 Reply Likes
  • frustrated

Posted 10 years ago

  • 1
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi there,

When I visit your site and go to this page:, I am able to click on the email address to send you an email. Does it not work for you? What happens when you try?

If you were testing the link in the site builder, please note that it will not work. You need to test on a Preview page or on your updated, published site.