Email problems

  • 1
  • Problem
  • Updated 8 years ago
  • Acknowledged
I just sent an email to myself from my web page. I still haven't received it. How do I find out what the problem is?
Photo of Clair


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Posted 8 years ago

  • 1
Photo of Stefan


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Hello Clair

Could you please provide your login e-mail (not your password) or your URL here for me to find your account in our database? Then I'd be able to test it for you.

In general a possible reason could be a typo of your e-mail address for your Yola form. Please check the e-mail address the forms get sent to by clicking on "Edit" on your Form Widget and then going to the "Settings" tab.

Another reason could be that the notification e-mails do not go to your inbox, but to a spam or junkmail folder. Please check those folders in your e-mail programme. Thanks.