Email problems

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  • Updated 10 years ago
  • Answered
Hi

I have been using synthasite to buil my website; www.i2ioptometrists.co.uk and it has been great. However I am having real problems with email. I have registered my domain with 1and1internet.co.uk but as it is now hosted by synthasite they can't provide any support. How can I ensure email goes to a mailbox or at least can be forwarded.

Many Thanks

Sean
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seanmcc

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Posted 10 years ago

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Marije, Official Rep

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Hi Sean,

Unfortunately SynthaSite can't help you with your email account. I had a look at 1and1internet (is it 1and1.co.uk?) and could only find information stating that they offer email with the domain that you've bought - see this link: http://order.1and1.co.uk/xml/order/In.... Or click on the Domains tab of the website.

Is the problem that you can't setup an email address at all or that you have an email address, but can't configure it so that you receive emails?