email troubles

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I recently changed my dns setting to direct my site to go to zenfolio.com. That works fine, but since i did it, my email box that I have through yola won't work. didn't touch my mx settings, and i even tried deleting and re-adding my box but it still won't work :( any ideas?
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Valine Williams

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  • frustrated

Posted 6 years ago

  • 1
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Nazlie

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Hi Valine

We can take a look at why your email is not working. Please let us know the domain and mailbox to which you are referring.

Thanks!
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Valine Williams

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Stefan, Official Rep

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Hello Valine

We were able to replicate the error you are reporting and are busy looking into it. I'm sorry for the inconvenience caused and will keep you updated on this thread.
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Stefan, Official Rep

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Hello Valine

The problem has been fixed. Please clear your browser's cache and cookies before you retry.

You may need to change your password which you can easily do on the Yola Mail page in your My Yola. It's displayed as an option directly with your Yola Mail mailbox.