EMERGENCY: Old Version Is Displaying

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  • Problem
  • Updated 7 years ago
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EMERGENCY: I'm about to lose my job over this.

An old version of my site displays. My current version no longer displays (it did a couple of hours ago). I have cleared my browser cache, and republished my site. Still seeing the old version!
WHAT SHOULD I DO?

thanks
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johnywhy

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  • terrified

Posted 7 years ago

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Justine

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Hi johnywhy,

I'd like to help you fix this as quickly as possible - would you mind sharing your website address on the forum? If you'd prefer not to, you can mail support@yola.com and mark it "Attention: Justine" and I will assist you from there.
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johnywhy

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it keeps going back and forth between the new and old version. what's going on???
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Justine

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Thank you for your email, johnywhy - I have responded to it.
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tureluur66

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Please Justine, could you post the solution here? Thanx!
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tureluur66

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Hello, I have the same problem: my site swaps between old and new versions, even though I published it a few ours ago. This is the url: http://hku-testversie.yolasite.com, and what it should be is http://hku-testversie.yolasite.com/ur.... Try clicking in the navigation, you'll see what I mean.

What's wrong???
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Nazlie

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Hi tureluur66

I have looked at the page (http://hku-testversie.yolasite.com/ur...) on your site. We also tested in your Sitebuilder and it looks like you need to publish your site again to see the changes.

Can you please do this now - click on the green "Publish to the web" button to see whether the changes are showing now?

Our engineers are checking on our side too. Thank you for working with us on this issue.

Nazlie
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tureluur66

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Thanx for your quick reply Nazlie. I did what you asked me to do, and it's a bit better. Both Home and Stichting were all right - but only for a minute. Now only Home is OK. It's just not reliable...

Regards,
Arthur

PS Checked Home again, and it has now gone back to the previous version as well :-(

PPS Just published again and now it seems fine - for the time being(?) See image attached.
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Nazlie

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Hi Arthur

That is the Stichting page that I am expecting to see. Did you clear your browser's cache after you republished your site?

Nazlie