EMERGENCY Please original URL required with out Yola under silver upgrade

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  • Updated 7 years ago
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Dear Sir, Madam

Please can you assist with the following:

We have spent some time building a website www.todayhousesitters.co.uk when we have gone to publish the site we discovered Yola would be in the name.

So when we read we could upgrade to Silver and remove the Yola branding we paid the 1 year fee of £50.95 just now. Thinking we would then have our .co.uk site with out Yola in the name. But when the transaction is complete the .co.uk is not available under silver only .com is available but as I have paid the fee for the silver up grade I see it as my wright to be able to have the original .co.uk with out the yola in the name this is how the description appeared before paying the fee.

Thank you for your assistance, Please respond to the message immediately as we are finalising things for our business today.

Kind Regards

Young Ae Lines
Email:
todayhousesitters@hotmail.co.uk
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Young Ae Lines

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Posted 7 years ago

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Sanja, Official Rep

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Hello Young Ae Lines,

I see that your site is published to: http://www.todayhousesitters.co.uk/. I do not see any redirect to a .yolasite subdomain nor do I see any Yola Link. I've attached a screenshot of what I see when I visit your site.



Can you please let me know if you see something different? I'm sure that we will get this sorted out!