Enjoying a full year of Yola Silver

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  • Question
  • Updated 8 years ago
  • Answered
My subscription would have to be renewed in 90 days. Which would be in May. I renewed now as per your prompting to receive 10% off....the next billing date should be in May not in February. I should not be starting the new year now but in May. Can that please be corrected and confirmed in e-mail-receipt. Thank you.
My receipt says next renewal date is February 2013 which is wrong.
Photo of Arathi Ma

Arathi Ma

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Posted 8 years ago

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Photo of Jackie


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Hi Arathi,

I can confirm that your Yola Silver subscription is registered until 12 May 2013, and the expiry date included in your receipt is an error on our side.

You can double check your subscription's expiry by logging into your Yola account (make sure you in My Yola), and then click "Account" from the left-hand side menu. This page will display your subscription details.

Please accept our apologies for any confusion this may have caused. Our engineers are aware and we are currently working on rectifying the receipts.