Error message when Publishing - asking to upgrade?

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
I tried to publish my site but got an error message telling me I had to upgrade my package. I have a Silver account so should be at the level I need to be?
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jenny.steve.1030

  • 2 Posts
  • 0 Reply Likes
  • frustrated!

Posted 6 years ago

  • 1
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

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Hi jenny.steve,

I am sorry for the problems you're having. I took a look at your account and the only website I see is already published to the web: http://www.jenandsteveadopt.com/.

Can you please let me know if you are referring to an alternate account or website so I can investigate further?