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  • Updated 10 years ago
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cook99

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Posted 10 years ago

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Photo of Marije

Marije, Official Rep

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Hi cook99,

Are you experiencing this error on your website? Could you post a URL to your site and let us know which page has the error. We'll then be able to help you further.
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cook99

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Hi Marije,
I try to send you again a email.
My own domain is: http://www.whynotcapetown.co.za
my URL bei synthasite is: http://www.cateringwhynot.synthasite.com
All my business and marketing go with www.whynotcapetown.co.za, for this I must transfer my synthasite.
My provider told me to emty the .htaccess file, now going all wrong - I have the htaccess now als txt. and the server dont accept this file. To reset is on my pc no possible. I try hard, never know what I am really doing, and make more and more problems...

Thank you very much for help.
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Marije, Official Rep

  • 4636 Posts
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Hi cook99,

In order for your own domain to work with SynthaSite, you need to contact your provider and create an A Record on your domain. I have added those steps below.

We have a tutorial outlining the steps to configuring your domain, giving two popular domain name registrars as examples: http://www.synthasite.com/tutorials/p.... There are also instructions on how to use ZoneEdit if your domain name registrar does not provide you with domain name management. However, most domain name registrars can assist you with an A record, in which case you would not need to use a third party service like ZoneEdit.

These are general instructions on how to configure your domain to point to SynthaSite. If you require specific help with the interface of your domain name registrar, please contact them for support.

How to configure a domain name you already own:
1. Log in to your chosen domain registrar (eg. GoDaddy.com, Register.com)
2. Go to the DNS Management page
3. Set up an A Record
4. The IP address of your record must point to: "208.75.208.172"

Please note that it can take up to 48 hours (although usually less) for these changes to take effect and you need to contact your domain registrar if you need help in that regard. Feel free to forward any instructions you receive from them to us so that we can advise you further.

Once you have configured your DNS settings, click the yellow "Publish My Site" button in SynthaSite. "I already own a domain name" Fill in your domain name and follow the prompts to publish your site. If you have any difficulty with this please let us know.

Once your site is published to your domain the hard part is over and you will be able to edit your site and then update it with a single click!