If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Hi, I was trying to purchase a new domain (www.cavetto.co.uk) but there was a website error during payment. I don't know if payment was taken, the domain isn't showing on my Yola, and if I try to purchase the domain again it says it's taken. Can you help me please? Thanks, David
I can't find your Yola account by your forum e-mail or the domain you posted. If you aren't concerned about your privacy, you could post your login e-mail address to your Yola account here where you purchased or tried to purchase the domain you mentioned.
However, you may prefer to send us an e-mail with your request, using our Contact Support Form, so that we can make sure to protect your privacy and take care of your account-related request.