Error encountered accessing sitemap

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  • Updated 8 years ago
  • Solved
I keep getting this error whenever i submit my site map.

"We encountered an error while trying to access your Sitemap. Please ensure your Sitemap follows our guidelines and can be accessed at the location you provided and then resubmit."

I'm not sure what i'm doing wrong. I followed the directions. I've resubmitted twice and still get the same message.
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MrsNMC1

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Posted 8 years ago

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MrsNMC1

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I think I may have solved the problem. I found another post with this problem and tried what they said. Sitemap is still pending so I'll see if this works "fingers crossed".
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MrsNMC1

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Ok this still isn't working? Can someone tell me what i'm doing wrong? My site is http://www.yourfavoritebracelet.com. I got my domain name from godaddy. So I thought I was supposed to verify the www domain instead of http://yourfavoritebracelet.com is that correct? I have verified it both ways and the sitemap for the http://yourfavoritebracelet.com did work for about a day then it got the same error and won't work again.
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jeremy, Employee

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Hello there Mrs NMC1,
I am sorry you are having this problem.

Could you please try re-adding your sitemap.

Could you try our detailed, step-by-step, instructions on how to verify your site with Google Webmaster and submit a sitemap... Google Webmaster Tutorial .

If this doesn't help, please let me know.
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MrsNMC1

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Ok I reverified the www.yourfavoritebracelet.com site and also resubmitted the sitemap, now it says the status is pending. That part usually takes a long time is that normal?
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jeremy, Employee

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Hi there,

I went to Google Webmaster support and this is what they had to say on the forum:

"Most sites that submit Sitemap files are regularly seeing a "pending" status in Webmaster Tools for their Sitemap files. This is normal and to be expected. It shows that we are planning on fetching your Sitemap file again and that we will update the statistics as soon as we have done so. This is not a cause for alarm."

I hope this helps. If you don't see any change, please let me know.
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MrsNMC1

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Well it still wasn't working this morning so I deleted my google analytics code, it may have been in the wrong place. And I also deleted the godaddy IP address from the A host section in my DNS. Don't know for sure if one of these was the problem but my sitemap is working now.
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Sanja, Official Rep

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We're glad that it's now working for you!