If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
You have been extremely patient on this issue, but I am afraid we are still trying to figure out what the problem is. We will get back to you as soon as we can and I am really sorry that it is taking so long!