Error message!

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  • Question
  • Updated 8 years ago
  • Answered
Starting to see this a fair bit on one of my sites (www.rtb2oneperday.co.uk):

Warning: filemtime() [function.filemtime]: stat failed for /var/www/sites/S3/D6fd/D0fb/D09a/D9ed/U8a4986cb25dcf8360125de9a90bf0df6/current//classes/work/templates_c/%%3C^3CA^3CA6C394%%style.html.php in /srv/exports/sites/store3/newclones/classes/commons/lib/smarty/4f6c4e26db1fbda9b305321fe8a08907280b594c332c2aec52548fe6111454ee58c0119bf483aed7262e6011a03249c62164b27a191eadfc2cb40e49489081dd/Smarty.class.php on line 1392
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Rob.B

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  • anxious

Posted 8 years ago

  • 1
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SilverX

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This seems to be a error on site builder.
Send an email to support at yola dot com
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Rob.B

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Sorry but you are wrong. "can't stat" is the Unix way of saying can't find the file. This is not a site builder error it's an error from your server. I was not using the site builder at the time this error was displayed.
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Laura Thomas, Social Media Coordinator

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Hi Rob.B,

Can you let us know what page/pages you've seen the error on and what you were doing when it occurred?

With this information we can look into your error problem further.
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Rob.B

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www.rtb2oneperday.co.uk/5.php and
www.rtb2oneperday.co.uk/6.php

I was just browsing the site to check on content.
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Monique, VP of Customer Support

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Both those pages load for me without any errors. Can some other people try them? I will try and load them intermittently for the next few hours and see if I can invoke an error.
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Rob.B

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Monique.

I agree they are loading fine now, yesterday they were producing the error around 80% of calls to the page. I will monitor the situation and send an email to your support team should the issue start up again.

Thanks for you help.

Rob.
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Monique, VP of Customer Support

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Yes, please let me know if this happens again. If there is any problem with serving webpages on our published sites we want to be all over it as soon as possible!