Error Message: your session has expired, please login again to renew.

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  • Question
  • Updated 8 years ago
  • Answered

Everytime I try to save something on my site I am receiving the above error message. Then not allowing me to save my progress.

I thought this meant I had to renew my silver subscription, but I did this yesterday and its still showing the same error message?

Please help, Thanks
Photo of plumpedlipssmokeyeyes


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Posted 8 years ago

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Photo of Laura Thomas

Laura Thomas

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Hi plumpledlips,

First I just want to assure you we would never serve an expired session message to force you to renew, you would still have access to edit and save your website as a Yole Free member.

I tested editing and saving in your Cool Beans website (adorable homepage by the way!) and did not receive the error you report. Please scroll towards the bottom of this tutorial to: "What else can I do if my page does not load?" and try those troubleshooting tips.

Please let us know how that goes!