Escaping the gold standard

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  • Updated 8 years ago
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I must be missing something, but I can't find the link I need to stop payment on the gold package (my Australian location means that I do not get any benefit from the local boost feature, the main attraction as far as I'm concerned). Please help! I paid for 12 months in advance, and my understanding is that I am entitled to a refund for the months I won't be using after cancellation.

As for how I'm feeling about it, "rather annoyed" would be a polite approximation!

Photo of David Nourse

David Nourse

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Posted 8 years ago

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Photo of Justine


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Hi David,

I am sorry that this has been a frustrating experience for you, but we are here to help and can definitely assist you with the right solution for your account.

Please send us an email via our support page (, and mark it for my attention.