Expired Domain

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  • Question
  • Updated 6 years ago
  • Answered
How long does it take to get a domain back after its expired?
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simon.j.chris

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  • annoyed

Posted 8 years ago

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Sanja, Official Rep

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Hello Simon

If your domain has expired less than 30 days, we will be able to recover it for you if you follow the steps below. You will need to make the payment for the renewal and then we will manually renew the domain on our side. Please contact support@yola.com when you have made the payment so that we can go ahead and make sure your domain is renewed correctly.

1. Log into your Yola account from yola.com and go to the My Sites tab of the website.
2. Click on the "Domains" link next to "Edit Profile"
3. You will go to the domain renewal page where you can choose the length of time you would like to renew your domain for and then click on "Renew".
4. Follow the steps to make the payment to renew your domain.

Alternatively, click on this link. You will be directed to a login page, once logged in, the domain renewals page will be loaded and you can follow the steps to make the payment to renew your domain.

However, if your domain has expired for more than 30 days, and while we are able to recover it up to a month afterwards, there's nothing we can do to restore it at the moment.

Your only option at this stage is to wait for the domain to be released and then repurchase it. To do this, you will need to unpublish your site by following the steps on this link: How to unpublish your site.

Please email suppport@yola.com if you did not receive renewal reminders for your domain. We can try and investigate why you did not receive them.
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Prestige Makanga

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What is the link to unpublish and then restore a site once the 30 days have lapsed and the domains have been released back on the market?
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Stefan, Official Rep

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Hello Prestige

Here is a link to our tutorial on how to unpublish your site.

To republish it to your old domain after it has been released for repurchase, click on the "Publish to the web" button in your Yola Sitebuilder. You will now first need to check if your old domain is still available. If it is, you can just repurchase it.

Please remember that you will need one of our hosting packages, Yola Bronze or Yola Silver, to use your custom domain with Yola.