If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
You are in a grace period for the first 30 days so all it means is that you renew your domain within your account and your domain will resume. On renewal auto-renewal will automatically be switched on.
Can you please write us an e-mail on this matter, using our Contact Support Form? In your My Yola I can see that your domain is not displayed as renewable, so our specialists will need to look into this. Thanks.