'Explorer cannot display the website'

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Everytime I try to load my site by typing in the web address it comes up 'explorer cannot display website' yet it can still be accessed via a web link? can someone help please as I need this up and running ASAP, thank you!
Photo of Leasha

Leasha

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  • frustrated

Posted 6 years ago

  • 1
Photo of Justine

Justine

  • 751 Posts
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Hi Leasha,

If I understand correctly, you can access your Yola site via a link, but not via the address bar in your browser. From what it sounds like, you are using Internet Explorer. As a first step, I can recommend downloading Firefox or Chrome to see whether you receive the same error.

If you could provide your URL, I will be happy to test it on my side. If you could also let me know where the link you are clicking on to access your site is located, that will be helpful.