If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Everytime I try to load my site by typing in the web address it comes up 'explorer cannot display website' yet it can still be accessed via a web link? can someone help please as I need this up and running ASAP, thank you!
If I understand correctly, you can access your Yola site via a link, but not via the address bar in your browser. From what it sounds like, you are using Internet Explorer. As a first step, I can recommend downloading Firefox or Chrome to see whether you receive the same error.
If you could provide your URL, I will be happy to test it on my side. If you could also let me know where the link you are clicking on to access your site is located, that will be helpful.