external domain

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  • Updated 9 years ago
  • Answered

I would like to link a site I have on sythasite to a domain that I have registered.

I tried linking the "www" CNAME to the location on synthasite but that does not seem to be working.
and have added the sythasite IP in the A Record "".

Please help.

Photo of Manu


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Posted 9 years ago

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Photo of Emmy


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You should not bother to set up a CNAME record, just a A-Record to and then make sure you publish your site to the domain in your Site Builder.

If you have all ready published your site to a subdomain and have completed the A Record configuration please:

1. Log in to your Site Builder
2. Click on the down arrow of Update My Site
3. Click on Publishing Settings
4. Click Manage Your Domains
5. Remove your subdomain (top)
6. Enter your new domain in the area labeled "Domain You All Ready Own"
7. Click Save
8. Click Republish Your Site

Please let us know if you are still experiencing troubles.