Facebook Comments Widget has gone wrong!

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Hi Yola team,

It appears that the Facebook Comments widget has suddenly started acting strange on every page of my site and is no long centred and showing to the right. Not sure if this is happening only on my site or everyone else's aswell?

Here is an example page with the problem;

http://www.simplyeighties.com/bangles...

The widget is towards the bottom of the page.

Hope someone can help as this is messing up my site!

Kind regards

Mark Nobes
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Mark N

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  • anxious

Posted 6 years ago

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Stefan, Official Rep

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Hello Mark

I have checked both your account and your website, and when I view the page http://www.simplyeighties.com/bangles... that you mentioned, I can see the Facebook comments box in the middle of the page, not on the right. In your Sitebuilder the Widget is also aligned to the middle. It displays a bit strangely in your Sitebuilder view because you have chosen a two coloumn layout for that page. I'm actually surprised the Widget is centered and layering over the border of the first coloumn, it should in fact be displayed in the middle of the first coloumn.

Can you please provide a screenshot of how the Widget displays on your end if the problem persists?
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Mark N

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Hello Stefan,

Yes, the widget used to be in the middle of the first column but now is displaying to the right. Yes, it's in the middle of the page, but it should be centred in the first column.

Here is another page this is happening on which is a better example http://www.simplyeighties.com/tv---70...

As you can see, the widget is not in line with the rest of the first column, and this problem started occuring today. There is definitely a problem here.

Kind regards

Mark
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Mark N

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I've just discovered that the problem is related to Firefox. I've just viewed the site with IE and it's fine. Hmm, wonder if something has gone wrong with my version of Firefox? I know that it was updated recently.
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Stefan, Official Rep

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Hello Mark

Thanks for your feedback on different browsers used. I found out that it also works fine with Safari, but it doesn't in Google Chrome, either. I have brought this to our engineers attention, and we will work on this.

I was trying a workaround for you, but no luck in Firefox and Chrome.

Thank you for pointing this out to us, Mark. We will keep you updated.
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Stefan, Official Rep

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Hello Mark

This issue seems to be sorted now. I have checked the two pages you mentioned above, and the Facebook Comments Widget shows centered on both of these pages in Firefox and Chrome.

Please let us know if the issue should persist on your end.