facebook link heading has a rather rude typo on www. address but not on http:// address and I don't know how to fix it PLEASE HELP, REALLY IMPORTANT

  • 2
  • Problem
  • Updated 6 years ago
  • Solved
I've made my website and thought I'd done everything right but when I type the address (www.sockcreationsbysally) in on facebook to uplaod a link the heading SHOULD be socks creations by sally but instead it comes up as C**k creations by sally,
However if I type http://sockcreationsbysally.co.uk the heading is correct
seriously I need to get this sorted ASAP. Please help!
Photo of emaskanblackbox

emaskanblackbox

  • 1 Post
  • 0 Reply Likes
  • sad

Posted 6 years ago

  • 2
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hi emaskanblackbox,

Someone from Yola will attend to this fairly smartly. I don't think that many people will notice this in the meantime but I can understand your sense of urgency.

Will be interesting to monitor your Facebook "Likes" in the meantime. :)
{This will probably go into a "list" in Customer Support, anonymously of course.}
Photo of JenniferH

JenniferH

  • 2 Posts
  • 0 Reply Likes
thankyou i have a sense of humour and it made me giggle
would be good to get it sorted though or people may get confused on what the site is about :)
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Or buy an appropriate domain. Suggest .xxx from GoDaddy
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Thanks for bringing this to our attention. I did reply to your email yesterday and it is just a matter of time until Facebook's cache is cleared. We are hopeful the correct description will be applied soon. On the Yola end, everything is set up properly!
Photo of JenniferH

JenniferH

  • 2 Posts
  • 0 Reply Likes
thankyou i though it was stange the way it was happening didnt even think about the facebook cache iv messaged facebook and hopefully it will be sorted out very soon x
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hi JenniferH,

Please do let us know if you have any further troubles at all with this!