File Manager is not working properly.

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  • Updated 9 years ago
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Do I need to turn in some sort of "help" ticket because my file manager is not working properly at all? Is anyone else having problems or know when the issue might be resolved? Last week or first of this, Marij said they were working on the problem?

I upload a file, for example, that is 133 pixels. This I find out is not the size I need so I go in and try to replace it with a file that is 145 pixels. But the file-manager will not "forget" the other file of 133, even if I delete it, the folder it's stored in and I reboot my browser.

Thank you to anyone that can help with this, denise:)
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Denise

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  • wondering when this might be fixed?

Posted 9 years ago

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Denise

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I uploaded another size image and named it something else. But I am still not able to "replace" that other 133 px file. Just pretty weird how that file-manager seems to have a memory like an elephant, LOL!!!
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Sanja, Official Rep

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Hi Denise

I'm not sure what you mean by "rebooted" your browser. But... have you tried clearing the cache in your browser, then re-logging back in? This could make a difference.

Here's a link that shows you how to do this: http://www.wikihow.com/Clear-Your-Bro...

Also.. can you let us know what browser you are using? This will help us to determine if this may be a bug specific to a browser or not. Thanks Denise!
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Denise

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I'll try doing the cache thing little but Marije said that there was a problem with file-manager. I will see how things go though after I clear out my cache etc. I use Firefox by the way:) ty much, denise
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Kershnee

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Hi Denise,

Yes there was a bug with the file manager. It has been fixed and will be released in the next two weeks or so.

We will keep you updated once the fix has been released.
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Denise

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Yes, now I remember. So you are releasing a new version of file-manager I think you mean. I will be looking forward to seeing the announcement:) denise