If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
When I add a file widget and upload my word document file, it shows up in the preview but does not show up when somebody visits my site. I use Microsoft Word on my Mac, but it is still a .docx file. How do I make it accessible to people who are viewing my site?
This appears to be a problem with the MS Office file extensions (xlsx, pptx, docx) in Internet Explorer. To remedy this you will need to save your file as a .xls, .doc, .ppt file; then you will be able to download your document and have them open correctly on your site.