Files in File Manager

  • 1
  • Question
  • Updated 7 years ago
  • Answered
why can't i open some files in my file manager? i am trying to clean out old files. Some files i don't even recognize and want to open them to see what they are and can't. If i try to point to 'delete,' the words move....like a "keep-away game."
Photo of penny

penny

  • 12 Posts
  • 0 Reply Likes
  • curious

Posted 7 years ago

  • 1
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Hi Penny,

What you are explaining sounds very interesting! Perhaps you are seeing this 'jumping' affect because you are in need of a Flash or Java upgrade. Please give it a try and let us know if that helps at all.

If you are unable to access the files, please share your domain with us and a name of a file that you cannot access so we can look into this further with you. Thanks!
Photo of penny

penny

  • 12 Posts
  • 0 Reply Likes
Hi Brianna,
Even tho i am using Java v6 and Flash v11.1, i reinstalled both. The problem is still the same.
Oakislandartguild.org
Files that i can't open: artdivreport; librarydonation; oiagnews; heytheredoc; among others.

Also, i deleted AAS watercoler workshop, among others, and the file link is still among the the files and i can't delete it.
Thanx for your help,
Penny
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Hi Penny,
Please share the browser version and type you are using, thanks!
(Also, our support team is on leave until January 2nd with limited support in the meantime. Apologies for the lengthy waits during this period, we'll be back in full action soon!)